Returns & Exchanges

At Canopy, we want you to feel completely at home with your purchase, which is why we offer a 30-day return window for all unused furniture and decor items. If your selection isn't the perfect fit for your space, we'll help you find something that is or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.